Telstra is trialing a new ID and authentication program for consumer devices that run on Android and above. This initiative supports moves to secure interaction with end-users offering additional layers of security in the New Year.
The telco is seeking expressions of interest from consumers for its Telstra ID+ project. This initiative will take security and authentication to another level and leverages “two or 2nd factor authentication.”
Telstra says interested consumers can participate in its trial supporting devices running version 4.0 of Android and above. Based on feedback, Telstra will consider a more broad-based rollout involving digital, telephone or retail interactions.
Participants can review and offer feedback on aspects like bugs or glitches. This feedback is supported by customer evaluation score-cards or phone-chats with teams managing digital services.
Telstra’s enhanced security plans mirrors check and balances already available for banking or financial transactions. These have included SMS with a code that authorises certain financial transactions.
Under existing arrangements, Telstra customers routinely access their My Account details online. These snapshots offer updates around call histories, connections to mobile towers, as well as billing and other personal details.
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